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FAQ & Support

Turn resolved Discord threads into a searchable FAQ. Help users find answers without asking the same questions.

How It Works

1

Community asks questions in Discord

Your support channel or forum where users ask questions and get answers from your team or community.

2

Mark threads as resolved

When a question is answered, mark the thread as resolved. DiscordLink tracks this status.

3

FAQ page auto-updates

Your FAQ website shows all resolved threads, searchable and SEO-indexed for Google.

Benefits

Reduce Support Load

Users find answers via Google before asking in Discord. Fewer repeat questions.

SEO-Indexed

Each FAQ entry is a unique page with proper meta tags, structured data, and sitemap inclusion.

Always Current

Content syncs in real-time. Update an answer in Discord, it updates on the web.

Full-Text Search

FTS5-powered search lets users find answers by keyword, not just exact matches.

Implementation Options

Static Export

Use the CLI to export static HTML files. Deploy to any static host like Netlify, Vercel, or GitHub Pages.

discordlink export --server YOUR_ID --template faq --output ./dist
CLI Documentation →

API + Custom Frontend

Build a custom FAQ page using the REST API. Full control over design and functionality.

GET /servers/:id/threads?status=resolved
API Reference →

FAQ Template

Use our pre-built Astro template. Customize the design or use it as-is.

npx create-discordlink@latest --template faq
View Templates →

Ready to build your FAQ?

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